About Us

100% Guarantee

Our commitment to you is 100% satisfaction on all your floral and gift purchases. If you are not completely satisfied, let us know by calling (570) 654-1079.

Payment Options

We accept the following payment methods:

• Visa 
• MasterCard
• Discover/NOVUS 
• American Express
• Check
• Money Order

Areas Served

Robin Hill Florist & Flower Delivery proudly serves Northeastern Pennsylvania and the Scranton Wilkes-Barre area with fresh flower arrangements and professional floral design on a daily basis.

Our shop delivers to the following cities and suburbs:

Specialty Services

We are a full service florist. We carry a large inventory of the freshest, highest quality flowers from Holland, the United States, Australia, Israel, Africa, South America and many other places all over the world. Our roses are premium long stemmed roses from Ecuador. Plants from tabletop to floor size are available for sale or lease in baskets, terracotta and decorative pottery. Weddings, parties and corporate events are done with NYC flair. Our tasteful funeral arrangements convey your sentiments without that typical "funeral look". Gourmet, fruit and gift baskets are available when your occasion calls for something other than flowers. We also carry a complete line of Jellycat plush animals as well as mylar balloons, full-size greeting cards and locally-sourced chocolates.

Contact Information

If you have any questions or need more information, please contact us by e-mail at service@robinhillflorist.com or call us directly at either (570)654-1079 or (570)675-2224. We're always here to serve you and make your flower-sending experience a pleasure. 

If the information you need or question you have is time sensitive, email alone may not be the best way to reach us, please call.

Delivery Policy

A local delivery fee of $12.99 will be added to each order, for each recipient at an address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 3:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Sunday delivery is available for deliveries to funeral homes. All orders placed online or by telephone for Sunday delivery, must be received by 1PM on the Saturday before the requested delivery date.  

Orders placed online on Saturday after 3PM or anytime Sunday for Monday delivery may not be delivered before 12PM on Monday. Any website orders that must be delivered before 12PM on Monday must be received before 3PM on the Saturday preceeding the requested delivery date. If you need a delivery before noon on Monday, please call our shop.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. Rural route addresses may require additional information such as a road name and the recipient's telephone number.  Deliveries to cemeteries must include step by step directions leading directly to the gravesite, as well as any description of the grave marker, including names and dates.  Section and lot designations alone are not sufficient to ensure proper delivery to a grave.

Recipient Not Home -
If you have specific instructions for the delivery of your gift bouquet, please note them in the Special Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when the delivery is attempted, we will either:

• Call the recipient to schedule an appropriate delivery time.
• Leave a note on the recipient's door and/or a voicemail asking them to contact our shop to schedule a delivery time.
• Leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance).
• Leave the gift bouquet with a neighbor and place a message on the recipient's door and/or a voicemail with this information.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country and at certain times of the year. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.